Outage center
Report it, then check it here.
The fastest way to report is the automated line — it reads your meter from the number you're calling from. This page shows what we already know about.
Live board
Current outages by parish
Updated as crews report in. A parish showing zero means nothing is known to be out — if your power is off and this says zero, we don't know yet, so call.
After a storm
The order things come back on
- 1
Transmission lines
The high-voltage lines feeding our substations. Nothing downstream can be energised until these are up.
- 2
Substations
Each one serves thousands of meters. One substation back is worth hundreds of individual repairs.
- 3
Main distribution lines
The three-phase backbone down the highways. These carry power to whole communities.
- 4
Tap lines
The single-phase runs into neighbourhoods and down parish roads.
- 5
Individual services
The drop from the pole to your house. If your neighbours are back and you are not, this is you — call us.